First Smiles Dental and Braces

Write a Review815-455-3110

CLOSED NOW - Closed

Awful, call service. I made an appt on a Monday at 11:38 am for my kids, for cleanings, Thursday (3 days later) for appt confirmation, they called me that same Monday at 12:07 less then an hour after I made the appt, texted me tuesday at 11 am, called me Tuesday at 2:01, called me Wednesdag at 10:32, 10:33, Texted me at 11:01, Called me at 1:01, till I called them back and their reaponse is its automated. Ive neber had a doctors office Harass me so much with calls for confirmation in a matter of 3 days. Thats 7 calls or texts. Needless to say I cancelled my kids appt and will be going elsewhere. I dont caee if its automated or not. 7 calls/texts and the first one being 27 min after I hung up from making their appt, is ridiculous.

Pick a different dentist office, which is sad because their denist is good, but you dont need to deal with this type of harassment to see her.