MINUTEMAN PRESS of Crystal Lake is a family owned and operated Digital and Commercial Printing & Marketing center which opened its doors to the Crystal Lake community in 1989. Our staff is experienced and offers excellent customer service which includes not only providing the best way to produce your printing project but understanding the importance of each individual job. We pride ourselves in the high quality of our work and a staff which is knowledgeable and dedicated to producing the best for our clients.From start to completion we "Design, Print & Promote . . . You”. We offer Full Color Digital as well as conventional Offset Printing. Our skilled Designers will assist you, whether you’ve created your own art, have a design in mind or are in need of ideas and layout. We have the capabilities to provide our customers with an extensive range of printed items including business cards, envelopes, letterhead, memo pads, multi-part forms, brochures, flyers, postcards, labels, presentation folders, invitations, mailing services, posters, banners and much more.The companies, schools, municipalities, churches, organizations and individuals we service are located throughout the Northwestern suburbs and include Crystal Lake, Cary, Lake Zurich, Lake in the Hills, Carpentersville, Algonquin, Huntley, Marengo, Woodstock and Elgin. Minuteman Press is actively involved in our local community. We support local schools, churches, non-profits, local artists and art groups.Minuteman Press of Crystal Lake has earned your business by providing a degree of professional, personalized service. We have a fundamental understanding of our customers and their business needs. We strive to be a resource, making our customers stand out in a competitive market. Our customer’s success is our success.We look forward to seeing you at Minuteman Press of Crystal Lake, 835 Virginia Road.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

M
mchenryco814

08/04/2010

Provided by YP.com
Slow and Mediocre

Initial response for an estimate was very timely, but the rest of the process was NOT. I submitted my project, with requested pick up date, a response was sent confirming via email, but they apparently had ‘massive’ problems during the week of production. I was never contacted to tell me there would be a delay. After calling on the expected 'pick up' that I requested in my first communication, I was told point blank that a proof hadn’t been done so why would I think the project would be done. I was told they are doing their best and they wanted to make sure that I was getting the best presentation for my project, and it would be a few more days and there’s nothing they can do, then I was told the power was out and there were several problems and they could do something temporary. I attempted to explain the initial estimate transaction so she understood what I was expecting but I was cut off and put on hold. She came back on and said if I can approve the proof by 4, it would be able to go to production. The proof they think is better was not, so another delay. All I wanted was an apology for lack of communication for this project, and instead all I received was attitude and excuses. Bottom line, very poor customer service, and the print quality is mediocre. If you need a project done quickly, I would recommend going somewhere else. If you have time and patience, take your chances.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
amex, cash, discover, master card, visa
Categories
Printing Services, Advertising-Promotional Products, Bookbinders, Check Printing Services, Graphic Designers, Marketing Programs & Services, Packaging Materials, Public Relations Counselors, Sales Organizations, Shipping Services
Other Information

Specialties: Fast Turnaround, Quality Service, Knowledgeable Staff, Free Quote, Local Printer, Free Local Delivery, Competitive Pricing

Provided by