Butler's Tree Service, Landscaping and Firewood

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I ordered a cord of firewood which was delivered two weeks later. The wood was heavy, dense and extremely hard to start. I called back to request that at least some of the wood be switched out for softer, easier to start wood. I was told that it would be another two weeks. When two weeks came and went, I called twice to check. My calls were never returned. BUYER BEWARE!I