Drain Doctor

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I used them a year ago for a leaky toilet. They came promptly and fixed the problem. One year later, needed hot water heater replaced, I left a message which a nice lady called back the next day and we both agreed it sounded like I need a new hot water heater. They were supposed to come by on a Saturday to look at it and decide the size water heater and get it ordered. They had my address, but never showed up, never called, and never replied to my message I left the day they were supposed to come and did not show. Very disappointing. If they were overbooked, please call me and reschedule. I live in Cynthiana, but work in Lexington and my time is valuable also; plus I needed HOT WATER.

My hot water heater went out on a sat and i called my home warrenty company contacted a company in Lexington(I wont use the companys name). They wouldnt return my call a week later i contacted my warranty company they said I could find my own contractor. I contacted Drain doctor they were very friendly came out that day I called. They determine the condition of my water heater and found out it need to be replaced they worked with my home warranty company and that day was able to replace my hot water heater. I would recommend them to every one I can honestly say they are a stand up honest company.