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ps8888

12/16/2012

Provided by YP.com
I had to cancel my appointment...

I had to cancel my appointment to avoid a late charge simply because this office could not be responsible enough to do what they said they would do and simply have my health insurance in their documentation by the time of my appointment.



Tammy, a receptionist, got flustered and offended by my question on if my physical would be free at this office like my health insurance states, and started going off on me about how Dr. Becker would only treat patients that would agree to any labs and tests Dr. Becker wanted regardless of any reason or the patient's finances, and for that reason she could not assure me the physical would be free. Then I asked her if I could refuse certain tests based on my comfort level and finances if I had to, she said yes then came back and said "This office cannot meet your "medical needs," and you should try somewhere else." When I asked her what this had to do with my "medical needs", Tammy got so short and rude with me that an office manager got on the phone, having only heard Tammy's side of the call, and started rambling and berating me about how Dr. Becker will not take patients that refuse tests. She also accused me of lying because she could not keep her timeline straight or explain away why her office was so incompetent that I had to cancel my appointment because they could not enter my benefits in the system in time.



I would recommend going to a doctor's office where the egos aren't so out of control that the receptionist and office manager sound like rabid dogs on the phone barking at innocent patients for their own lack of competence and professionalism. Any doctor who has a staff like this cannot be trusted.

P
ps8888

12/16/2012

Provided by YP.com

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 214-360-9012

Phone: 214-345-5999

Payment method
master card, visa
Location
Texas Health Professional 4
Languages
Spanish
AKA

Christine Becker, MD

Dr. Ellen Benedicta Koerber, MD

DR Christine A Becker MD

Categories
Physicians & Surgeons, Physicians & Surgeons, Internal Medicine, Physicians & Surgeons, Pediatrics
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