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Reviews

UC
Unsatisfied C.

08/13/2016

Provided by YP.com

The air conditioning unit went out in 100 degree weather on a Friday and I contacted management the next day to get an update on when this can be fixed. My wife and I have small kids and needed a time frame on when this would be taken care of. Instead of showing any type of customer service skills, we were met with indifference and sarcasm. The person in the office was clueless and had no idea on when the work could be done and didn't care that we had kids in an apartment that felt like a furnace. Needless to say that we will not renew the lease when it's up due to the complete lack of customer service and professionalism.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

TollFree: 844-774-1394

Neighborhood
Southwest Dallas
AKA

Cedar Glenn Apartments

Cedar Glenn Apaartments

Other Email

Categories
Apartments, Apartment Finder & Rental Service, Real Estate Rental Service, Rental Vacancy Listing Service
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