Fashion World

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CLOSED NOW - Opens at 9:30am

In July I purchased a pair of shoes to wear to a speaking engagement in California. I wore the shoes once and the second time, as I got dressed to attend a very special luncheon, the right shoe came apart! Upon returning I took the shoes back and the owner, reluctantly, allowed me to exchange stating that he would "do it this time" as if it were my fault for him selling shoddy products. On yesterday I returned to get a layaway out. I saw another suit that I liked and asked since they were the same price if I could exchange. The clerk said they usually don't. I said I understand the policy. She agreed to call the owner who said "I know her and she's tried to do this before. She knows our policy." Since I am ABLE to read I do know their policy. I guess I overstepped my bounds in that area of Dallas by simply inquiring. I am upset because it seems as if my integrity was questioned. I have NEVER attempted to exchange a layaway. Again, maybe customers in the area are not permitted to ask questions or favors. I will not return to this store and just as I have taken my out of town guests to that store who have made significant purchases, I will now inform them that if they wish to risk having their integrity questioned they can purchase products there.