LV Nail & Spa

Write a Review972-296-2027

CLOSED NOW - Opens at 10:00am

Horrible customer service

I would not recommend this place at all. They tell you thirty minutes for the wait but its actually an hour. Then once your sitting in the pedicure chair they make you wait another thirty minutes before getting to you. Then while they were in the middle of painting my kids nails they stopped to help someone who had just walked in to wax their face. Very unprofessional!

I had been going to this location for about 7 months, but recently stopped. Sandy at this location does a great job. One of the biggest downfalls is that you can call and set an appointment and they do not check the schedule to make sure that the technician is even scheduled the day you ask for. This has happened 3 times and 2 times they claimed she had an "emergency". I can understand that things come up, but when they are all looking at each other in confusion I know someone dropped the ball. Even so, in the case if there was an "emergency", they should call all the appointments for that technician and let them know that she will be out rather than having them drive out there. Really wish I could continue going, however it stinks when you make appointments and never really know if you can rely on them.

I will never attend this venue again. I went to have my crack nail replaced, after telling the tech I wanted a new nail she decided to do what she wanted and repair the crack nail also using a darker pink from the rest of my solar nails. I let it go and handed her my debt card to pay but she wanted cash after searching my purse for cash I told her to let me check my car she grab my wallet and said she will hold until I return. "Not for $5 bucks you won't!" I told them I was very offended and will not return there only apology was they "we don't think like that." And to add to it they charged my debt card an extra fee for not paying in cash. As a black woman I'm tired of other races prejuding me/us or thinking we are deceitful, broke, and thieves. It's sad to say but this is exactly why I don't go to certain areas for services because this is how business owner view and treat us not knowing your social or economic status

Went on a Saturday, they were very busy but I didn't have to wait very long. Their prices are good, although I do not love the finished nail. I had polish on my hands, glue all around my nails and they're not painted very well/even. I do a nicer paint job at home with glue on nails in my opinion. But again their prices are good and they get the job done, just could be better in my opinion.

Went on a Saturday, they were very busy but I didn't have to wait very long. Their prices are good, although I do not love the finished nail. I had polish on my hands, glue all around my nails and they're not painted very well/even. I do a nicer paint job at home with glue on nails in my opinion. But again their prices are good and they get the job done, just could be better in my opinion.