Metropolitan Parking

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I had a parking contract at Hall Arts Garage/Metropolitan Parking because it was the cheapest garage parking this end of downtown. Their contract parking rates currently average about $20-30 lower than all the neighboring garages, but there is more to consider than just the price. There is only one set of elevators from the main garage, and either or both are usually out of service at any given time. If you're averse to walking up or down stairs and looooong underground hallways to get in and out of the garage from time to time, you will hate this place. There's only one partly staffed booth exit out of this garage, which means during events and at certain times of day the line gets backed up and you get stuck in a long train winding through the garage and down into the next level. Speaking of levels, the lower levels of the garage flood during heavy rainstorms along with portions of P3 and P4. Also, the garage is nowhere close to climate controlled (but the elevator lobbies are and they keep those freezing cold in summer) so the garage is always hot, humid, and suffocatingly stuffy in the summers thanks to no ventilation. As far as staffing, they've had some nice people come and go over the years, but there is extremely excessive turnover thanks to management's lack of integrity in business practices and sloppy, illogical, and irrational handling of situations that arise, towing and ticketing. Example: they're the only garage that requires a 30-day cancellation notice. It's just a parking space -- totally stupid for them to act like you're renting an apartment--as if they need notice so they can get every different space you parked in each day ready to rent out again. SMDH I've seen many an irate customer going off on them. My advice: STAY AWAY.

The woman who works in the Dallas arts district parking garage is the most rude, inconsiderate, power-hungry individual I have ever encountered. Do anything you can to avoid this lady!