Omnitracs

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Chose an extended contract for lower fixed rate. Regardless. After some time they increased rate staying It was in the fine print that they could do this. When I called threatening to cancel, they immediately entered a cancel order without any type of effort to retain me as a customer. Also, this company used an “evergreen clause” to continuously trap you into a contract. If you don’t follow the complicated required procedure to cancel your contract it will automatically renew. What kind of reputable company would do such a thing? Trap you into a new contract?
Also, when I was originally signed up, it was by a deceptive third party company selling omnitracs services with absolutely zero customer service for its product. They were more worried with churning out new customers and making money. Since then, I have two units that have never worked properly and more than half continuously lose satellite communication or other random problems.
When and if I could get a hold of the salesperson, he offers little to no help in resolving issues. With such a large number of competitors out there, how in the world does omnitracs think they can treat customers in this fashion and stay in business. I truly wish I could give negative stars to this company.