AAA Modern Air

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Awesome customer experience provided by Austin and Eduardo explain what they were doing. Finished the job and a professional manner. Everything was left clean as it was found. I would recommend it to family and friends.

5 Stars aren’t enough……..
Joe Rosa is an extremely knowledgeable AC technician with AAA Modern Air. (Quite frankly, every technician in the last 20 years of using AAA Modern Air at our home has been exceptional). Joe is a specialist for the computer related issues with new AC systems, so I hadn’t had the opportunity to meet him until now. Joe’s understanding of these new systems, his troubleshooting and his ability to solve issues so technical was very impressive. He is dedicated to his profession. AAA Modern Air is a top shelf company!

As always, your team delivers the best service, are extremely timely & efficient, super professional and I highly recommend to everyone. AAA Modern Air is the only air con service/6 moth service & will be my new future air conditioning supplier. they did an amazing job on replacing my vents a few years ago.

Jed was very knowledgeable and helpful!!

My service tech, Joe Rosa was, knowledgeable, professional and timely.
I highly recommend AAA Modern Air and the yearly service plan, fair price with repair discounts if needed. Thanks

fastest service call ever! so polite wore a mask entire time. i felt comfortable and safe alone with technician.

I have been a customer of AAA Modern Air for a long time and they consistently provide awesome service. I wanted to take the time to make a point how Victor took that customer service aspect even higher. I call Modern Air after hours on a Friday to tell them my AC was not working, and Tony advised that they would send someone out to my home. Victor arrived which was probably after a very long day for him and you would have never thought that. He took his time and made sure my AC was up an running as if he was servicing a family members AC, and I can not tell you how much that meant. THANK YOU SO MUCH Victor

This is our second time we had our ac serviced by AAA Modern and was blown away with the service we received. Coming from a backround in customer service I can say your company takes service seriously. Our technician Rosemond Jean is an asset to your company. Very polite, knowledgeable, and caring. Great Job Rosemond! We will recommend this company to family and friends.

I'm visiting my elderly mother in (Aventura, FL), and taking care of some things while I'm here, including maintenance on her AC unit. AAA arrived when they said they would, the technician was friendly, well-spoken, and honest! He told me not to invest a lot of money in the current AC unit because of it's age (which 17 years). I also inquired about a dehumidistat, because my mother was interested, and he told me that they cost about $150, but that we don't really need it. I appreciated that very much! Overall I am extremely satisfied, and I definitely recommend AAA.

Been with them 20 years. Always professional and fast. Ken seviced our unit last week. Very happy and cool.

AAA Modern Air is an great company. Very dependable and reliable. Our new service tech who I am going to request is Josh Kressin as he is AWESOME.

Excellent service call! Tech checked system and made great suggestions! Really awesome customer focus

Our a/c unit iced up & shut down during the nice. Michael Maldenado from AAA Modern Air Inc came quickly the next day. He was knowledgeable, friendly, and efficient. He took care of the problem, gave us options to choose from, and didn't try to pressure us into a specific option. We're very pleased to recommend AAA Modern Air to others and will use them ourselves in the future.

came home from work and the house was extremely hot the ac was not working called AAA Modern Air and they sent out a nice gentleman Eric G out and he was polite, friendly and answered all my questions was very happy with the service would not go anywhere else can't find service like this

AAA Modern Air was recommended to me. I am so glad to know about them as their service was wonderful. Junior arrived promptly and set to work assessing my old A/C. He explained what he was doing and what effect it would have improving performance. I decided to sign up for the 2x/yr inspection and service. You can believe I will contact them when this unit dies as their service and personnel are exceptional.

I have been a customer with AAA Modern Air since 2010 and I just had my 6 month Preventative Maintenance checkup. Chance S. was my Technician, and he was extremely professional and polite, something I come to expect from Modern Air from their Technicians and again with Chance I was not disappointed. When I asked questions he took the time to answer them, all along with a smile in his voice and on his face. Excellent Customer service was provided by Chance. Thank you!!

This is the second time we use this company for AC problems. They did not disappoint us. They provide reliable and efficient service. They are on time, call you to let you know when the tech is coming. They diagnose the problem quickly and the prices are very reasonable. The technicians and professional and friendly and very thorough. I recommend them highly!

AAA Modern Air turned what could have been a nightmare into an experiance that redeemed our faith in using a local business. They rewarded us for being loyal customers and gave us service that was above and beyond anything we have encountered in many years. We will be singing their praises and recommending them to all.

What a great company! Bob, the technician, was wonderful. Louie, the dispatcher, gave me a same-day appointment and called me when Bob was 30 minutes away. I am so glad I called AAA Modern Air... you will be too!

I called on Tuesday because my A/C was apparently failing. Still worked, but was making weird sounds and didn't cool as usual. I spoke to Louie and he said the first appointment available was Friday morning from 9 to 12. I agreed. I called 9 AM on Friday to confirm they were coming. I was told by a lady that I was the 3rd appointment scheduled. I then waited, waited, waited. 11:45 AM got a call fro Louie to tell me he was "trying to help other customers" and he cancelled my appointment. Said he could send somebody later in the afternoon (until 6 PM) but not in the morning. First time in my life than an A/C Company cancels an appointment at the last minute.



I was super upset and intended to never use this Company again. Around 3 PM I got a call from Tony, the Supervisor, who apologized and told me that things happen...they got backed up and Louie thought that my issue was not so urgent. But added that he wanted to make it up to me. So he was going to send the best technician...the supervisor technician, and since my unit was still under warranty he would take care of everything at no cost.



Mike came at about 6 PM. Mike seemed to me extremely competent and knowledgeable. He used several instruments to check temperatures and pressures. He checked the Compressor and the evaporator. He noticed that there was in fact an issue with the A/C but said it could be several things. He called Tony and then told me that they decided to change the evaporator coil for a totally new one, at NO COST to me.



The next day Mike came at around 1:30 PM and worked very hard for maybe 4 hours. At the end I had a brand new evaporator coil. He didn't even want to accept a tip. The unit was now working perfectly and I had to pay nothing. Furthermore, earlier that day Tony told me that because of my initial disappointment not only I would not pay for anything, but he would also add one more year of a $150 maintenance program for free.



CONCLUSION: This Company initially made a mistake, but they surely solve the issue to my complete satisfaction and then some. I now highly recommend this Company. If you have any problem, call them and ask to talk to Tony.