Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JL
Jennifer L.

02/25/2016

Provided by YP.com

Excellent experience...they got me ecactly where I needed to go and handled my problems in an orderly fashion.

03/30/2013

They are a monopoly

They shut my water off on Thursday March 28th knowing it was Good Friday the next day. They claim they sent me a cut off notice which I did not see. They have three phone numbers to call me and they never did. THey say they are not required to. I payed the bill about noon on that Thursday but IA American Water could not turn the water back on because EVERYONE HAD GONE HOME. I asked, "They went home at noon?" I was told, "Well no, but it is the holiday so we can't get anyone there until Monday April 1st." So they stuck me without any water for the entire Easter weekend for $222.89, which I payed on Thursday March 28th. Its a monopoly. Like they care. No one would help me with anything and told me I was basically SOL until Monday April 1st, all for $222.89.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 563-322-4325

Toll Free: 866-641-2108

Phone: 563-468-9200

Payment method
visa, mastercard
AKA

Iowa American Water Company

Categories
Water Companies-Bottled, Bulk, Etc, Water Dealers, Water Supply Systems, Water Utility Companies
Suggest an Edit