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Reviews

06/20/2013

Beware, they will act like they don't even know you after you buy from them

I bought a hotub and intended on buying a pool. I wanted to wait until the hottub and some decking was finished first. I contacted them and told them I wanted to be on the list for the pool which the contract had already been made for the pool. I was told I would be contacted in a week. Weeks went by with no call. I went to the business and they were extremely unfriendly and acted like they really didn't even know me. You would think that a company would want to retain a customer that had both a pool and a hottub but I guess not. I asked what was going on and there was no answer. The part owner asked what was going on when he over heard and had no explaination and acted like he didn't care. I said I would just go elsewhere for the pool. He said he had enough business and that didn't matter. I started calling other companies and without disclosing where I was treated so poorly and just explaining that they acted like they didn't know me. All 4 other companies said you must have been at pleasure pools. I guess I am not the only one who is treated like this. Watch out.

09/06/2011

poor work

whatever you do never grt pleasure pools and spas to install a pool for you. they donot follow the manufacrtures instruction and use their own quicker method that does not last. do not take the chance.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Sun:
Extra Phones

Fax: 563-391-8381

Payment method
mastercard, discover, visa
Neighborhood
North Side
Categories
Swimming Pool Equipment & Supplies, Patio & Outdoor Furniture, Spas & Hot Tubs, Swimming Pool Construction, Swimming Pool Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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