Holten Wellness Center

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I GOT A COUPON FOR A $ 39.00 MASSAGE. SO I MADE A APPOINTMENT. THEN THEY DID NOT WANT TO HONOR THE COUPON BUT WANTED $ 49.00 I GET THERE AT 6:30 MY APPOINTMENT AT 6:45. AT 7:15 I WAS CALLED THE LADY HAD PINK HAIR (NOW I AM SCARED) SO I WENT ON THE TOUR. NICE BUT ALL I WANT WAS A MASSAGE. SO I GET TO THE ROOM AND SHE ASKED ME ABOUT MY BACK. I TOLD HER I HAVE HAD A MRI AND I AM BEING TREATED BY MY D.O. DR. AND DOING PHYSICAL THERAPY. SHE TELLS ME THAT MY P.T DONT KNOW WHAT SHE DOING. SHE CAN TELL AFTER 5 MINS. SHE'S GOOD. BUT MR.HOLTON CAN FIX MY BACK IN 60 VISITS. HELLO I WON'T HAVE A BACK AFTER THAT. WELL I GOT MY MASSAGE AND I FELT LIKE I WAS WELL LUBED AND STILL SORE. SHE FINISHED AND SAID THE RE WAS A TOWEL I COULD WIPE OFF THE OIL. WELL I GET DRESS JUST WANTING TO GO AND NOW GET A PACKET OF MORE CRAP TALKING ABOUT THE WELLNE$$ CENTER. SO I SEE THE DOOR AND IT'S 9:00 PM. WOW 2-1/2 HOURS FOR A OIL BATH.

My back had slipped out of place the night before & my regular chiropractor was out of the office. That is how I arrived at Holten. How I wish I had never walked through that door.

They told me they could see me at 11a. After the initial new patient paperwork, I was still in the waiting room at 11:45a. Finally, my name was called. Just as I thought I would be taken back to meet the treating chiropractor, I was taken on a tour of the facility, complete with an introduction to the staff via wall photograph. At last, I was led to the examination room. Time to meet the chiropractor? Nope. First, I was to watch what I can only describe as an infomercial, chock full of testimonials. Each "authentic patient" praised the staff & the treatment. I partially expected to see a 1-800 number flashing across the bottom of the screen.

At long last, I was to meet the chiropractor. When he walked in, I could have been looking at my Cheesecake Factory greeter from the night before. He did not look a day over 23. And, to be honest, nothing he said or did convinced me he was, either.

I told him about the pain I was feeling & that it was caused by my back being out of place. I asked if I could get an adjustment to relieve the pain. He explained to me that he would first have to do a physical examination. Next, he told me I would have to have x-rays done. They did not take x-rays there, so I would have to go someplace else for that. He assured me they would be the least expensive x-rays I could find anywhere. They send so many patients that they get an extra-special deal. I explained to him that I had a high deductible & every payment I made would be coming out of my pocket. He again told me these were the cheapest x-rays I could find anywhere. (As it turned out, they were to cost well over $100.)

Next, he assured me he would like to relieve the pain I was feeling. Naturally, he could not do any adjustments without x-rays. So, I ended up in a dark room, laying face-up on a "wave bed" with electrodes & an icepack on my back. After 10 minutes of this, I was introduced to the receptionist. My back was still in pain & I only owed them $80 for the wasted 2 hours of my life that I will never get back.

Do not go to this "wellness center" seeking immediate relief of pain. I you would like to take a tour, to watch an infomercial, & to waste half of your afternoon, give them a call. They will get you right in.

These people have it all together. They are very caring, welcoming and look forward to helping. This is a beautiful facility with a great staff. They offer chiropractic care as well as massage, weight loss, you name it, they are there to help.