Rice Chinese Restaurant

Write a Review937-252-2999

CLOSED NOW - Opens at 10:30am

I will NEVER order from this place again! Today myself and several co workers decided to order Rice for our lunch. We placed the order online and got a confirmation email. We noticed a slight mistake with one of the meals on the confirmation email and called the restaurant to fix it. After an hour had passed we called Rice to check on our order. We were then told they never received our order!! First, we have a confirmation number and second we called and spoke to you about an error with the order. How do you now claim to have never received our order?? When I explained this to them I was told we could reorder and they would deliver it but we would still have to pay full price for the order. They never appologized or tried to explain how the error occurred. I told them that we had all missed our lunch break and not eaten anything and asked what they could do to compensate for their error. I was put on hold for a couple of minutes and then told there was nothing they could do for us other than redo the order. How a restaurant can make such a big error and not offer anything, not even an apology, to compensate is mind blowing. We have been ordering food from here for a long time but after today's very disappointing experience we will find a new place to order from.

I love this place. The food is always delicious and the staff very attentive. Rice Chinese is my new favorite restaurant.

the best spot in town great food fast delivery i mean the food is amazing good and fresh i will never use dragon city Augean

One of my favorite restaurants. Price is good for the portions. very delicious definitely would recommend!

Love their food and they deliver, quickly even. Price isn't bad, and I woukd recommend them to anyone.

this is an awesome place to eat i have it delivered to my house and there food is relay good and they have portion sizes for the money i would decently recommend this restaurant