Great Lakes Ace Hardware

Write a Review313-274-2121

CLOSED NOW - Opens at 9:00am

I came in hostile one day (the guy from Home Depot had sold me some supplies that didn't work for my project). A young man approached me and was kind (and brave enough) to help me, despite my attitude. He told me about self-locking nuts, which made all the difference and was a HUGE help! I witnessed this same young man help another lady, and he was very knowledgeable and helpful for what she needed also. I have since kept coming back to this store, and noticed that every employee greets you, asks if you need help, and is friendly. Their employees care more than the big store and are much more personable.

Love this place, the staff is always friendly and helpful. They have a lot of hard to find items. Plus they have a hot dog lady in the parking lot, what more could you ask for?

Went in, told the sales kid I wanted three keys cut. I said, the vehicle key ios the least important, the other two are important. If you don't have these other two, I don't want any! He cut the key to the ignition to my motor home, and didn't have the other two keys that I really wanted and told me to go to A & B Locksmith to get them. I know he heard me, so they sold one key for $4.32, hope they spend it wisely because it is the last $4.32 they will ever get from me! Very unsatisfied that he just didn't listen!