Banfield Pet Hospital

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I have taken my dog to them twice and so far the staff there has been incredible. Dr. Lee is a delight and my dog loves to be around her. I would definitely recommend this location to anyone looking for a new vet team. That one disparaging review about the other vet doesn't need to apply since that vet is no longer there.

We put Max on the "puppy plan" right after we got him. Everyone we have dealt with on the staff is knowledgeable and very attentive. They are very thorough and it's very obvious they love all the animals they treat. The prices are very reasonable, as well. I highly recommend Banfield and Johnna Lee, DVM to anyone in the Decatur area looking for a Veterinarian. You will be hard pressed to find a Vet that will take better care of your animals!

Dr. Pearson missed diagnosed my puppy and he would have died if I had not taken him to another veterinarian. Thank goodness my puppy is alive and well now. I spoke to Dr. Pearson on the phone and he was very apologetic and also spoke to Banfield Pet Hospital corporate office. Corporate office said someone would get in touch with me in a few days, never happened. Filed complaint with the BBB. Best to take your pet to another veterinarian to start with.

In response to Banfield Pet Hospital, yes your aware of this matter and my call to Banfield Corprate office as it was recorded.

As well as my complaint to the BBB you have all the facts and just decided to ignore it. My feeling is that its a fact that your Dr is negligent and I told him so and all he could say was he was "sorry".

Dr Pearson and his staff treated my Bella like she was one of theirs. They gave me an estimate before they did anything with her and waited for my approval. Their prices are real reasonable and Bella Loved them.