American Tire Lube & Automotive

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If I could give it a lower review I would. I have never seen such unprofessional practices with a mechanic shop. We took in a 2005 chevy malibu maxx for a gas leak. It was still operating fine other than the leak. Ended up have to take it back 4-5 times to have car looked at again. Gas tank and fuel pump were replaced but car was staggering and cutting off by itself. Car rpm go up and down by itself. When you put fuel in the car it jerks and turns off. Was told they could not do anything since the engine light wasn't on-lie. Was told it was turning off by itself when we brought it-lie. Was told they ran the car in idol all day and drove it around even though I look at the gas hand and it was at the same level-lie, was told they would check the pump and replace it- lie. I just can't believe. They seem to be nice people but on a business level this is just not acceptable. They refused to do anything with in the 30 days even though it states on the bottom of the receipt that the labor and parts have a 30 days warranty. Ended by them threatening to charge us extra for the car being there for labor they did? What labor? and told us to remove the car from the property. I do not recommend this place at all. Now me and my husband are down a car and out off $500.

I went to this place for an oil change/ tire rotation and to see if I needed new breaks. Also, I asked them if they could replace the headlight. They charged me 40.00 to replace one headlight. I left and went to the grocery store -- my car would not crank. Turns out, the mechanic loosened by battery cable and did not tighten then back up. BTW, they told me that my breaks were fine. However, the next day, my back breaks locked up becasue I needed new shoes, pads, etc. I called and spoke to the manager today, he was not sympathetic at all. He made no apologies for the horrible service that I recieved from his shop. I nor my husband will ever go back (which is unforrtunate, bc I thought they would be our new neighborhood mechanic). This place will mess you up -- and not even apologize for it. I suggest you go to Lauro's Autoshop off Covington Highway. Ross is very good and actually knows what he is doing. That is where I will be from now on.