Benjamin A. Brooks, MD
637 E Snyder Dr, Decatur, IL 62526
Reviews
08/25/2016
Provided by YP.comAwful! DO NOT waste your time with this Doctor. This office has an attitude as if they are the only physician in town. My oldest was a patient, we had two visits. When we scheduled a kindergarten physical for my youngest, I inadvertently had my days mixed up and missed the appointment. They do not do courtesy calls beforehand. When I called to express my apology and to reschedule, their staff was beyond rude, they had the audacity to say my son was taken as a patient as a "favor" and we are now being dropped. This blew me away. I have never had an experience with such rude hateful people especially from an office of healing and well-being. Please do yourself a favor and go somewhere else. These type of people shouldn't be in this business. The irony of all this was, they had no problem cashing our check for payment from my son's visit a week prior to our kindergarteners.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 800-444-7541
- Payment method
- master card, visa
- Other Links
https://www.springfieldclinic.com/our-providers/benjamin-brooks
- Categories
- Physicians & Surgeons, Pediatrics, Physicians & Surgeons