A Little Chiropractic Center

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Alicia used to be a good provider, but has become rude and abusive to patients. The entire time you are on the table she is complaining about another patient, and that is every visit over the last few years. It has always been normal to wait over an hour after your appointment time in the waiting room also, but the service used to be worth the wait. Now service is rushed, but the wait is not reduced.

The office had a new policy of billing for cancellations. I could understand within a certain time frame, but not any cancelled appointment. That has no bearing on the review, but is unethical.

All of this is bad, but we still went to her for years. Today, my injured 7 year old child showed up for her appointment on time and was asked to leave after I mentioned she may have to find another provider in the future because of the doctor consistently being over an hour late for appointments. It was not said in a rude manner, just a statement, She took offense at this and rudely yelled at me in the public waiting room, in front of other patients, and decide to refuse to treat the injured child

Other than all of the above, she does have the ability to be one of the best chiropractors in the area, and hopefully she will become patient focused again in the future.