Bb Jack's

Write a Review608-846-9000

CLOSED NOW - Opens at 11:00am

The food is great and they experiment with daily specials and beer selection is awesome. Friendly staff and service, we have become regulars!

Horrible service there. We went in at 7 at night once. The place was not even half full. We were told to sit at a dirty table, with water glasses knocked over on it. We sat, they never gave us menu's, or even water to drink. Twenty minutes later nobody came back to our table, they just ignored us, and served other tables that had arrived after us.



I went to the owner, who was walking around but not helping any of his servers, and made a complaint. He only chuckled, and promised someone would be over in a minute. It was clear he didn't care at all. We finally got up after 30 minutes of sitting there, and then our server came rushing over, and began to clear the table.



It was the worst service I have ever had in my life. I left, and didn't eat there. I took my business elsewhere. They need to hire waitstaff that actually can handle a small rush. Maybe some with some experience. I've eaten there before, and the service thing is a problem there. The food is okay. Nothing special. I'm not going back there ever again.