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Reviews

11/03/2014

violent owner best never to approach

This company is horrible and completely disrespectful. Had them for a month and a half. The father is probably the only one who actually knows what he’s doing, but is completely disrespectful, rude, and is looking for a fight whenever or Where ever he can. His son on the other hand is completely sneaky little snake who half a** everything and then recommends things that need to be "fixed" and then fixes it without asking or getting permission. THEN, on top of that bills you for these things even though you have not given proper permission. For example: apparently our timer was "broken and needed fixing" and he had brought this up with my girlfriend she wanted to consult the landlord first before we have him do it. Next thing we know we get a bill for a new timer for 125$. Ridiculous! So second month in we had already paid our $100 towards the next month kept them for a week and cut them off due to the half a** effort they were putting in and put the 75$ towards the 125$ leaving us with a $50 bill left over. Not to mention they left a floatation device in the pool even though we already have one of our own for bleach tablets, and also bills us for that. We told him no take it back we don’t need it, when he gets here they not only did he take the floatation device but one of our tubes for our vacuum. they are currently holding it hostage for their measly 50$ and on top of that threatened to beat me up and wanted me to waste my time, gas, and patience to come find him an fight him....so yea if you decide to take this company on....good luck!!!!

07/20/2012

BUYER BEWARE!!!

Week 1.......Joe Salvia (owner) showed up, cleaned the pool, added salt and collected his monthly check in advance. He guaranteed me that he would be out each and every monday unless a major holiday fell on a monday. He also promised that if I ever had a problem he would be out regardless of the day. Week 2...........he never showed up due to rain. When I called him, he refused to come out that week at all. Week 3.......never saw him (I was home all day) but when I noticed black spots in the pool, I called him. He insisted that he was there only hours earlier and there were no spots. I offered to send him pictures but he used foul language, called me crazy and said that I was nothing but a problem!! It did turn out to be algae and a bottle of chemical from pinch a penny resolved it promptly. NEVER SAW THEM AGAIN! DON'T WASTE YOUR MONEY!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
AKA

Krystal Klear Pool Cleaning Service LLC

Krystal Klear Pool Service

Categories
Swimming Pool Repair & Service, Swimming Pool Construction
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