Certified Alarm Systems Inc

Write a Review225-928-7867

CLOSED NOW - Opens at 8:00am

I've been with this company for approximately 15 years. My last encounter with them was unfavorable. The technician was awesome and very friendly. She really worked hard to get my system ready to be reconnected. I mistakenly cancelled the wrong security company is the reason for the reconnect. She was threaten to be fired for returning to fix my issues. No one called to let me know I would not be reconnected. I called the office and couldn't speak to the lady I had been dealing with. I had to speak with her manager. He wasn't rude but he didn't have great customer service either. I don't think he cared. What happen to that awesome customer service? I will not spend my money with a company that treats their employees like crap!! I'm out when contract is up in November 2017!!!

Thought I would take the time to give my hearty recommendation to anyone looking for an alarm company. Certified has been my one and only alarm company going on 20 years. They are reasonably priced, have great customer service and excellent monitoring. They saved me from a break-in several years back because the alarm scared off the burglar and the sheriffs deputy was dispatched promptly. That criminal is now serving time in prison. Thanks Certified!