AC Self Storage

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Last month, I went to check on my belongings and found it to be covered in varmin feces and urine. My property is household furniture etc which is now ruined. The insurance through AC SS does not cover that nor will AC SS take any responsibility for it. What happened to doing good business. Everything I own is ruined, everything! Thanks Heather and AC SS

DONT USE THEN!

This place is FILTHY, DIRTY & infested with Rodents!

The Staff is RUDE & unprofessional!

We notified HEATHER in their front office & the district manager after discovering our entire 10x20 unit (that is in the middle of their complex) is infested with rats! They have left urine & fecal matter all over thousands of dollars of household furnishings and even though we have been paying extra for their so called "insurance" for over a year on top of their over-priced storage fees...the "insurance" 0pretty much covers everything that won't happen BUT doesn't cover rodents!

This company is aware of their problem and refuses to take responsibility to exterminate or help those that pay for their "rats" that end up damaging all of your property!

Save yourself the misery and money and find a better, cheaper & rat-free storage unit to keep your belongings safe!

This place does not even deserve one star. They are THIEVES. The units are gross and a month after I moved out, I got a letter from a collection agency... They gave my information to a collection agency for a bill that was not mine! I have tried contacting the corporate office many times but am ignored. First of all, it is unlawful to send a person's information to collection agencies without first alerting the person that they have an outstanding balance, second of all -- I was paid in full. Now I have a huge headache to deal with just because mgmt and corporate are lazy and incompetent. The unit I rented was filthy, I had to clean it myself before I could put anything in it, which I did not have time for, and now this. Rent here at your (and your credit report's) own risk. These people are terrible -- the good review here is clearly a fake. THIEVES THIEVES THIEVES THIEVES THIEVES.