Candy Haven & Cakes

Write a Review940-565-1474

CLOSED NOW - Opens at 9:00am

COMPLETELY UNSATISFIED WITH THIS VENDOR!!! This vendor was on the recommended list for my venue, and they royally messed up my wedding cake on my wedding day. I had given the bakery all of my cake decor, along with my cake topper, and on my wedding day I arrive to my reception to see that my cake has NOTHING ON IT!!! I was about to have a meltdown, and my new husband was having to call the bakery right as we arrived to the reception to see why our cake had not been decorated, and to see what had happened to the decorations we had given them.



The bakery explained that they had a mixup, and accidentally put our decor on someone else's cake. It was so infuriating! They said they would try to get there as soon as possible to fix it. I ended up having to stop the DJ from announcing the cake cutting, and waiting on CANDY HAVEN to get there to decorate my cake, so the pictures would have the decor in them.



IT WAS SO EMBARRASSING that my guests did not even get to see what my cake should have looked like!!! They decorated it about 2 minutes before we cut it.



I already had my bad experience, I just want to warn YOU FOR THE FUTURE, AND SAVE YOU FROM THIS DISASTER.



They did not take the time and try to apologize for this inconvenience. I tried to reach out to them, and after 3 failed attempts, and no one returning my calls or emails, I gave up.



IT JUST SHOWS YOU WHAT KIND OF PEOPLE RUN THIS COMPANY, AND THAT THEY DON'T REALLY VALUE THEIR CUSTOMERS/ CLIENTS!

I placed an order for my sister's baby shower a month in advance, and called every week to confirm it would be ready the morning of the baby shower. Just to be on the safe side I called the day before and they said my order would be ready. Well guess what, the morning of the baby shower they opened 30 minutes late and when they finally opened my order WAS NOT ready!! As if that wasn't bad enough when they finally finished my order it was wrong and they still had the nerve to charge me full price. This place is expensive so I expect much better. I was late for my sister's baby shower that I was hosting and I will never go back to Candy Haven again!

Get ready to make a dent in your checking account. They are really overpriced for the products they offer. Their wedding cakes are good for the price but everything else is just way too much for the product.

The dough in their fruit and meat kolaches is outstanding!! What a selection--I think that they must have almost forty different meat selections and as many sweets.

If you are in the mood for something hot, their soups are oustanding. I would suggest the Chicken Corn Poblano or the Country Chicken Noodle.

Regardless of whatever you try you will find it worth the trip.

Their number is 940-565-9700