CVS Pharmacy

Write a Review940-382-1810

Very bad experience tonight at CVS. My wife and I went to take the COVID booster shot (she had an appointment at 9:00PM today November 21st 2021 and I was a walk in); I had scheduled an appointment online twice but was automatically cancelled by the system. When I had called earlier, the CVS pharmacist at the time told me to come as a walk in with her. When we show up, the pharmacist said he did not take walk ins...OK. Then my wife asked if it was possible to swap (Meaning I take the shot instead of her); the pharmacist says no... ok...still not a huge issue. She is getting ready to have the shot and noticed the pharmacist (Jesus, who also told us that he is the manager in charge) does not wash his hands (he has been working in the pharmacy area manipulating stuff and interacting with register, other customers, etc..). He is arguing that he has put some new gloves on. Questioning his hygiene, my wife is then told that he is not going to wash his hands and cancelling her appointment on the spot. My wife is insisting that she wants to have the shot; he then told us to vacate the facility and that if we don't, he will call the police for trespassing...this is how customers are treated in this location. His name was Jesus but he refused to provide his last name. We have filed a complaint with OSHA as we feel the hygiene is not per standards and we will call the manager in charge during the day tomorrow.

I love this place! They know me by name.

We have used CVS for all of our medication for years. They recently changed the manufacturer of a medication I was using as was obvious from the difference in the pill. Within two days the medication was no longer working. After continuing for a while I was really having problems so I called the pharmacist an asked where the new product was manufactured and it is from India. India is very cheap on their drugs because there is virtually no quality control and the medicine is sub-standard. I was shocked and now really angry that the company is buying substandard product and selling it without disclosure. We are changing all of our medications to another pharmacy after making sure they do not do the same thing - BEWARE.