Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

I
irloyal

02/10/2013

Provided by YPmobile
It all worked out in the end

Ok, I got a quote over the phone for tires and a lifetime alignment for the 'Vette. Great price and I have been going her for 8 years, so I get there and
1 - They tell me they made a mistake and won't do lifetime alignments on Corvettes.
2 - They tell me they want $69 to remove my locking logs (lost key) and replace them.

So I tell them OK just an alignment and ask if I get my own lug nuts if they will wave the $69? Yes. So I still get the tires.

I get home and the phone rings. Oops you have toms so it's another $50. Well, they got the car and I grumble but tell them to go ahead. So now the deal is no better than Discount tire. When I come in 2 hours later to get the car, oops, the alignment machine broke, and the lugs I got at Manny, Moe and Jack are the wrong ones. So I drive off with 4 lugs on each wheel and no alignment. When I get home I check the bill a little closer and there's the $69 for the removal of the lockers and no replacements.

I go back on Saturday and complain about the $69 and they remove it and let me know the alignment machine is up and their resident corvette alignment guy is there. So they do the alignment while we eat breakfast and we're done.

Overall a little inconvenient, and it cost $5 more than at Discount Tire but it all worked out.

Will I go back? Probably, but I'll certainly give the guys at Discount more tire business in the future. Firestone does it all for repairs, but the tire end is getting to be more of a hassle.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 940-484-5800

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
amex, master card, visa, discover
Neighborhood
Denton Towne Crossing
Social Links
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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