Sign It Drive It
809 S Woodrow Ln, Denton, TX 76205
Reviews
06/30/2018
Provided by YPmobileVery unhappy with my experience. I spoke with a salesman on the phone over a timespan of a week & a half about a Ford Explorer Sport Trac I found online. Once I made arrangements with the salesman to meet him between 8:30 & 9, I drove 40 miles first thing the next morning. I arrived at 8:38 & had to wait until 9 when the salesman arrived. We filled out some paperwork & then went for a road test. The gas tank was below E. We had to stop so the salesman could put $2 in the tank. We drove to their shop where I spoke with a mechanic about the truck. Then we drove back to the dealership to talk with the sales manager about pricing. I sat down & went over the issues I had found with the truck. I told the sales manager I noticed by the service sticker it had been sitting on their lot for 6 months. He says "you know why, right?" I said "I guess because it's a niche market." He says "no, the vehicle has been totalled. It has a salvage title. This has to be a cash deal, no financing. Didn't you know that?" Um... No, I didn't know that. I spoke with a salesman for the last week & a half and that was never disclosed to me. The sales manager got up to go get the Carfax report & the salesman came back. "You didn't tell me this was a salvage title" I said. To which he replied "I didn't know..." The sales manager came back & showed me the Carfax report. He said it might have been totalled for hail damage, he wasn't clear. I looked at the report & it clearly said front end accident. I told him I was very frustrated with how this was going down. I offered him a cash out the door offer & he said "no, we can't do that." So I shook his hand, said thanks & walked out the door.
Very upset that the salvage title was never disclosed to me before driving all the way up there.
More Business Info
Experience the Shift
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Fax: 940-383-0200
- Brands
- Acura, Audi, BMW, Cadillac, Chevrolet, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jeep, Lexus, Lincoln, Mercedes, Nissan, Subaru, Toyota, Volkswagen
- Payment method
- debit, check, cash, all major credit cards, financing available
- Other Link
- Other Emails
- Categories
- Used Car Dealers, Wholesale Used Car Dealers
- Other Information
Parking: Free