Bank of the West

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CLOSED NOW - Opens at 9:00am

I have banked at this location of Bank of the West(Downing and Evans) for over 20 years and I have been extremely pleased. The staff is wonderful and helpful. I don't understand these other negative reviews because I have had exactly the opposite experience from what these other people had.

The branch manager at downing and evans is simply a insensitive, rude, smug and degrading person! She managers her staff until they all run away to a better branch, unemployment line would be a better place. She treated myself like I was an undereducated man. She spoke down to me like I am 13 and I do not know what an overdraft fee is!! Then she took a personal call while I was in her office. Unprofessional to answer your cell phone while talking to a paying customer. What ever you do not place your well earned money at her branch. There are several other locations nearby!

The branch manager at the downing and evans branch is horrible. She is the rudest/arrogant person and should never be allowed to manager. I have heard her several times in the past few years, degrade her cust srvc mgr as well as her tellers. I cannot believe her manager has not relieved her ofher job title. Do they not wonder why everyone leaves that branch, the staff cannot run fast enough out of "her" world!

This is one of the trashiest banks I have ever been to. The tellers seem to have virtually no idea what they're doing, and there is never anyone around who can give a straight answer. There seems to be no rhyme or reason to their terms and conditions, and no one ever quite agrees on how or why things are done the way they're done. You're better off putting your money under your mattress than leaving it here.