Bellco Credit Union

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Quality Poor to fair

I have banked here for 2 yrs and have only a savings account. I have been in good standing with them., Well this past week I received a check from a company that wanted me to work for them. I took the check into the bank and told the teller that I didn't want to take any money from it until I made sure that it cleared. But I wanted to take out $25 dollars that was in my account. The teller took the check and was gone for 15 minutes. She came back and told me that the check was fraud and took it from me. I called the company in front of her and they were upset and told me that they would send me another one.



The Next day I went to my ATM and realized that they blocked me from using my ATM card and depositing a check so I went into the bank the next day and the same teller (a woman with shoulder length dark brown hair) lied and told me that she didn't know why it did that and said that she would order me a new card. She never told me that my card wouldn't work or why.

The next day I went back in and asked a differnet teller(A Male) why they blocked me from depositing my checks and getting money from my ATM. I asked them why they were playing games with me?

He told me that It was because I was trying to cash that last check, which was A Big Fat Lie. I asked them why they did it I did nothing wrong and it wasn't my fault that someone gave me a bad check. It had nothing to do with my ATM card.

He told me that it was to keep me from trying to cash another one threw my ATM, and that they were trying to protect me., I kept asking him why would I do such a thing when I knew that their had been problems??

I cash an average of 25 or more checks per month! All in good standing!

He had no answer for me I told him that they were trying to protect themselves and they were telling me that I was dishonest! For something that was not my fault!

Another teller told me that the fraud department did it and that they had to decide if they were going to give me another card??????????What a bunch of crap! I did nothing wrong and was being treated like a fraud scammer or something! It was probably because the first teller lied( the woman with dark shoulder length hair) and said that I was trying to cash it. If I wanted to do that I would of taken it to the ATM! What a bunch of idiots!

This Bank Branch is bad news, if you belong to Bellco go to another branch like the one on 104th.

They have poor customer service, have tellers that lie and want to throw you under the bus!

I told them that I wanted to take all my money out of that bank which I did and I have another bank that I deal with.

I have never had to deal with such an incompetent institution in my life. We got a car loan here and decided it would make it easy to bank there as well. After two weeks of them messing up every single thing possible we closed our account leaving only the car loan. The “security” is terrifying. Our first day they gave our temp checks to someone else and then let them cash them, even though the signed name wasn’t even close to ours. After closing our account they tried to charge us for debit charges that couldn’t possibly have been ours and paying our car loan on time is impossible unless you physically go in there, hand them a check and watch them put it into the account. I’m starting to think we need to take a picture with the newspaper as they put our payment in in order to have proof. The tellers are in no way helpful and usually just put the blame on us. I would do anything to never have to deal with these people again.

Unfortunately last year I fell upon some hard times and fell behind on a house i bought in 1997 I had never missed a payment until 2009 i was 5 months behind and in february 2010 i went to the bank i had 4 of the 5 months in cash and they refused to work with me even though I had a signed contract shouing i would make enough to catch up within the next 2 months. Then i went to the Adams county housing authority and they said i qualified for all the assistance programs available but that it would be up to Bellco. He went to them on my behalf and they refused again then I put my house on the market for a quick sale and was offered 138,000.00 they refused that offer forcing me to file bankruptcy then 60 days later they sold my house for 125,000.00 13 thousand less then the offer that i had I am told that it is because they thought i was rude the 1st time i talked with them and that their customers are the owners and they were trying to protect them from future problems the original amount that i owed was 205,000.00 so in an effort to protect their customers they took a 80,000.00 loss whenhad they listened in february 2010 they would have a homeowner caught up again in March and i am and have been paying almost the exact amount in rent ever since and am back to work

NOT THE BEST BUSINESS DECISIONS AT BELLCO

PLEASE BOYCOTT THEM WITH ME