Hyde Park Jewelers

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CLOSED NOW - Opens at 10:00am

Excellent service and follow through. Very Pleasant and Professional staff. The person I worked with in the service area did an excellent job. She made follow up commitments and did exactly as she promised. I do feel very comfortable working with a group of professionals. Thanks

Attention to ALL potential buyers: DO NOT BUY FROM THIS COMPANY!!!!!!! They DO NOT HONOR THE PRODUCTS that they supply in their store and charge you for maintenance and repairs at a ridiculous price! My husband bought me a gorgeous ring valued at $1000. Over the first year I had it repaired twice for the POOR quality of the ring as I kept losing diamonds. The people at HP feel like they are doing me a "favor" by replacing the diamond and doing the repair for free ONCE WHILE IT WAS STILL UNDER WARRANTY. A year later I had to have it repaired YET AGAIN now bringing my total chargers of repairs to over $100. Now, five years later from when i first put this ring on they want to charge me ANOTHER $300, a 1/3 of the value of the ring because the metal has worn down on the prongs. All they can repeat to me is that metal wears down TREATING ME LIKE AN IDIOT. I get metal wears down but now I am paying almost half of what the ring is valued out. DOES THIS SOUND LIKE A COMPANY THAT HONORS THE PRODUCTS THEY BUY AND STANDS BY THEM? NO!!!!!!!!! HYDE PARK NEEDS TO REVAULATE THIER WARRANTY AND HOW THEY HONOR THIER CUSOMERS! I am so glad I did not spend the $7000 I did at Shane Co. for mine and my husbands wedding bands, who knows how much I would have had to pay in repairs and maintenance over that lifetime.