Monaco Tire & Auto
6625 E Evans Ave, Denver, CO 80224
Reviews
07/07/2013
Provided by YP.comI will say that this place has the worst customer service I have ever encountered. Went for a simple download of a smart start interlock device and when a charge of 50 dollars additional to what I had been told on the phone, Justin proceeded to puff out his matter of factly chest and get the head person of smart start on the phone the shove it in my face as a gesture of good morningness f--- you. Not one time did I ever get a chance to explain what had transpired and at that point did not really want to do anything but leave. I decided to hand back my loyalty card to Dino (owner) and told him I did not need that anymore because I would never be returning for any service of any kind after dealing with a sawed off punk behind the counter that is begging to have his a** kicked. After some words exchanged with Dino and the highly functioning idiot named Justin, I was told that I am in the wrong by having a attitude about questioning a additional charge and that Justin was in the right. Weird business practices here as I had always assumed the customer was always right. I mean I did go there to pay for a service but lost all desire as I watched a owner stick up for the village idiot (Justin) and watch a paying customer walk away, never to return and make it a mission to spread the word that no one in need of having mechanical repairs, a U-Haul, interlock service or a drink of water ever spend a penny in this establishment only to server as a reminder to Dino that customer service is the only way to keep customers happy. DO NOT EVER GO TO THIS ESTABLISHMENT FOR ANY REASON. BAD BAD BAD
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 303-753-6367
Phone: 720-689-5459
- Brands
- general
- Payment method
- debit, check
- Location
- Monaco tire and Auto is locally owned and opperated. We are a full automotive center specializing in suspension, brakes, alignments, tune-ups and any other repair need. We are also a Uhaul provider.
- Neighborhoods
- Goldsmith, Southeast Denver
- AKA
Monaco Tire & Automobile
- Other Link
- Categories
- Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Engine Rebuilding & Exchange, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Tire Recap, Retread & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive