With over 20 years of experience in property management Realm Realty & Management, LLC has a proven track record and a commitment to excellence in service. Our experienced staff is able to meet the high demands of property management. They strive for efficiency in managing operations on multiple properties simultaneuously while maintaining the highest level of service for our property owners. Along with our outstanding management services we offer regular preventive maintenance services on your property. With qualified personnel we will respond quickly, 24 hours a day 7 days a week, to any maintenance request or necessary repairs to your property. We are a Better Business Bureau accredited company with an established rating of A+. Our porperty management services include: •Expert Evaluation of your Property by a Licensed Real Estate Broker •Current Market Analysis of your Property •Comprehensive Advertising Program •Experienced Lease Negotiation •Extensive Tenant Screening Process with Multi-Point Scoring System •Rent Collection •Eviction Services •Scheduled Inspections with Video Documentation •Resident Retention and Lease Renewal Program •Detailed Monthly Financial Statements •On-Line Owner Statement Access and much more! Our top priority is excellence in service to our property owners. Our technololgy allows us to access your information at any time from any location so we can provide personalized service to you and your tenants. As a client you will receive a comprehensive easy to read monthly statements detailing services provided. This technology also allows us to communicate easliy with vendors to create on-line work orders and a high level of efficiency. We also use an electrinc payment system that securely deposits payments directly into your account(s). With these systems in place your properties are filled faster to reduce vacancy rates. In just moments we can place professionally designed ads of your property on over 10
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Reviews

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Ryan O.

10/17/2013

Provided by YP.com

Realm Realty & Management is an absolutely terrible company. I am appalled that any business that operates in the manner that they do can continue to stay in business. Realm Realty & Management's customer service (Shanon) is simply atrocious. Phone calls to customer service do not get answered, nor do they seem to hold office hours (we have waited outside the office). Example: called twice on Monday, three times on Tuesday, two times on Wednesday, and at each attempt a voicemail was left - missed the callback on Wednesday by less than a minute, called back immediately only to be forced to leave yet another voicemail. Infuriating experience.

This company deserves negative stars or a large number of black holes, because that is where you can expect your customer service requests to end up.

Realm Realty & Management has taken an amazing property and thru their sheer neglect and incompetence we have witnessed the property's decline.

R
reasonableman123

01/15/2013

Provided by YP.com

The main office person Shannon is perhaps the rudest human being I have ever encountered. As tenants, we have always payed our rent on time and treated the property with the care we would our own home. This is irrelevant to Realm and especially Shannon, as they seem to treat all tenants as criminals or deviants anytime there is the slightest issue or even inquiry posed to them.

In all fairness, most maintenance requests have been handled promptly but do not expect much as far as quality (holes left unpainted & unpatched, mud dragged through your home).

They are supposedly under new management but as a tenant you are unable to get a hold of anyone but Shannon. Even though we like our home I cannot recommend this management company due to the complete lack of customer service.

Property Owners beware!!! Until they start taking their business seriously and hire competent help, it would be ill advised to have them represent your property.

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billofrights

06/26/2013

Provided by YP.com

run as far as you can from this business. they never answer their phone, never respond to maintenance requests and Shanon who you only get to talk to when she feels like it, is by far the rudest and meanest person you will ever deal with. do not expect anything from this company - they do not stick to their word, will lie to your face and forget you exist. I mean it --- RUN! AND GOD HELP PROPERTY OWNERS WHO USE THEM - your properties should sit empty until you find another company to manage your assets.

More Business Info

Excellent Service and Dependability

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
amex, cash, check, debit, discover, visa, mastercard
Neighborhoods
Downtown Denver, North Capitol Hill, Central Denver
Category
Real Estate Management
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