United States Postal Service

Write a Review800-275-8777

CLOSED NOW - Opens at 9:30am

I had a bad experience and can't recommend the Bear Valley station of the United States Postal Service. I paid $18 priority mail to send a box of Halloween candy for my nieces and nephew in Minnesota. I did this at the Bear Valley station on Oct. 24. It was expected to arrive Oct. 27. It's finally being delivered today.



For over a week, I tried to track down the package with no success. Now I know why. My family got a note yesterday that they owed $18 for postage. I called the delivery supervisor at the Hopkins, Minnesota, station today to provide proof of purchase. He found the box - there was no postage and no delivery confirmation tracking number on it. He said he thought it probably had been sent bulk mail instead.



I've written the Office of the Consumer Advocate at the USPS to register an official complaint and request a full refund.

SO AFTER BEING ABUSED & ASSAULTED FOR 10 YEARS, I FINALLY HAVE THE COURAGE TO LEAVE MY HUSBAND, AND WITH A RESTRAINING ORDER. I GO TO THIS POST OFFICE BOUGHT A PO BOX AND HAVE MY MAIL FORWARDED, WELL THEY DID'NT FORWARD MY MAIL AFTER FILLING OUT A FORWARD CARD RIGHT AT THE DESK WITH THE CLERK 4 TIMES, AND 4 MONTHS LATER. I FINALLY RECEIVED MY JUNK MAIL, HUNDREDS OF DOLLARS IN LATE FEES FROM BILLS I NEVER RECEIVED. DID THEY CARE, HELL NO ! THE EX HUSBAND SHOULD HAVE BEEN CHARGED WITH FRAUD, AND STILL SHOULD BE. NOW TODAY ABOUT 1 YEAR LATER. I GO TO MOTOR VEHICLE TO HAVE MY NAME CHANGED NOT MY ADDRESS. I WANT TO DISTANCE MYSELF SOOO FAR AWAY FROM THE HORROR OF MY PAST, AND MOTOR VEHICLE SENT IT TO MY PRIOR ADDRESS!!! INCOMPETENT!!!!! I CALL THE POST OFFICE TO FIND OUT WHY THEY HAVEN'T RETURNED IT TO MOTOR VEHICLE? MY NAME IS NOT ON ADDRESS? YOU ARE TO NOTIFY THE POST OFFICE OF ANY NEW PERSON OR WHEN YOU MOVE. THEY SHOULD HAVE SENT IT BACK TO MOTOR VEHICLE, THEY DIDN'T. SO NOW MY EX- HAS MY DRIVER LICENCE WITH MY NEW LAST NAME & ADDRESS & KNOWING HIM I WILL HAVE ALL KINDS OF IDENTITY THEFT.... I HOPE THEY SELL OFF THE POST OFFICE TO PRIVATE PARTIES. AT LEAST PEOPLE WILL GET FIRED INSTEAD OF THEIR JACKED UP UNION THAT REFUSES TO GET RID OF THE INCOMPETENCY THAT STINKS UP THE WHOLE SYSTEM!!!!

inside great service...no one answers phone and there is no recording...only wanted to know what hours they do passports...........