Metro PCS

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CLOSED NOW - Opens at 10:30am

DO NOT go to this store! The customer service there is horrible! I became a new customer and got a new phone. 4 - 5 days later, the phone was turning off on it's own. After calling customer service numerous times and hard rebooting the phone numerous times, 7 days had passed. Not knowing, because I wasn't told, basically after 7 days your screwed!! I would then have to send the phone in for repair, taking a 7+ days without a phone! This is uncalled for! I would LOVE to see the owner of this store go without a phone for 7 days!!

Then the clincher is, after going to the store for the 3 or 4 time and being told by a phone rep to have them at the store call them to authorize an exchange, The store owner/manager STILL refused and told to go to Boost mobile for better customer service!!