Anthony Sarno Masonry

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He will not bother if job is not high priced. I had called and spoke with him about getting an estimate to point the entire front of my house and the steps which are in desperate need of repair before freezing temps occur, as the steps are already missing martor. Mr. Sarno made an appointment to come to my home on Saturday Oct. 1, 2011 at 10:30 am. I waited until about 3 pm then called his work number and, I guess it is his cell phone number. Both numbers required I leave a Voice Mail. At both numbers I politely said he was to have come to my house at 10:30 that day but had not arrived yet, and I had not received a telephone call stating he could not come. I also said I was sure something urgent happened to prevent him from coming or calling to say he would not be there. I then asked for a return call to reschedule the appointment.



I waited until later in the day Monday Oct. 4th then called his numbers again, stating I called his two numbers on Saturday and stated the messages I left, them repeated them again, and again asked for a return call to set an appointment. I called one more time after that then gave up.



It is now November 9, and I still have not heard a word from him. I am extremely disappointed. Not only to be let down by not showing or calling me back, but I am in desperate need of the work to be done as the steps are definitely going to crumble, and I am certain my mailman will sue me in a heartbeat even if he does not get hurt.

Professional, courtious, and on schedule. Work was 1st class would recomend again.Thanks Anthony!