Hoerner Veterinary Hospital

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Dr. Horner's Clinic is the only vet clinic that I have ever went to that calls me a few days later to follow up with me to see how my pet is doing after being seen a few days prior. He has never turned down any of my emergency visits when I have to come in as a walk in which has really saved me tons of money when I have pet emergencies that happen late on a Friday or Saturday morning ( because otherwise I'd have to go to the 24 hr hospital in Lake Charles) Also love that his spay neuter appointments don't have long bookings, I've never had to wait more than a few days to make those appointments. I havr 5 cats and i tend to the stray cats around me so i am so blessed for Dr. Horner to be there for me :)

Purchased multiple horses from Thompson's that were "vetted" by Hoerner and then transported to South Florida. I spoke with Dr. Hoerner after coggins and inspections were done. "Nothing remarkable" was what I was told. Horses arrive, a two year old filly has a halter on thsts probably been on her since she was born, it was cutting her ear off and had grown into her face. Severely infected. An older stallion was severely foundered, had a massive crack in front hoof clear thru to the coffin. Another gelding had a tumor the size of a 2 liter of soda on his hindquarters easily and immediately noticeable. 2 other horses were noteably lame, another was covered in bot fly larvae. This practice was paid well over $1000 to basically do nothing.

I live in Arizona and purchased a horse online in Louisiana. I paid $130.00 to have Dr. Hoerner do the Coggins Test and Health Papers so I could have the horse shipped to Arizona. After being told that the inspection had been completed, I called his office 5 times, trying to speak with Dr. Hoerner because I was concerned that the horse might be a scam. (Age, actual condition? He was sold as a 13 yr old in good condition, turns out he is 25 and nearly dead.) Dr. Hoerner would never speak to me or return my phone calls or the messages I left with the receptionist. Instead, he called the seller and told them that I suspected a scam. I also asked to have the paperwork faxed to me which was never done. When the horse finally arrived in Arizona, he was a walking skeleton. His Coggins and Health Papers (copies that were given to me by the shipper) listed his age as Adult and even tho he is a bay paint horse, the paperwork showed a sorrel gelding with no markings. What a joke!!! I strongly believe that Dr. Hoerner never even saw this horse and that is why he would never speak to me on the phone or send my original paperwork. Now the seller has admitted to me that the horse had strangles during the time Dr. Hoerner supposedly did the inspection. That would have been very hard to miss. I am filing a complaint with the Louisiana Board of Veterinary Medicine.

This doctor is compassionate and truly loves animals. He gave me the tools I need as a vet tech to get my puppy rotty through parvo. He understood that the best help came from home and I was qualified to do this. He treated Angel our American Bull. We had brought her in to be spayed and he found cancer...he did everything to save her....but we lost her. I've never had a vet sit there and cry with us. This is a great vet. I highly recommend him as a caring, loving, skilfull vet.

Lobby has a strong urine sent that is sickening, some members of the staff needs to be trained in customer service. Our dog needed urgent care and we were basically blown off by a member of the staff with short rude unprofessional comments. No advice or recommendation on what to do considering they would not get us in and even after looking up our records on our dog in question we were still asked who our vet was. Dr. Hoerner himself is a great Vet, no question about that but I will not tolerate a staff member treating us they way we were treated, sorry Dr Hoerner you just lost 5 animals to care for and potentially new clients as I will share my experience with anyone looking for Vet services.