American Inn & Suites
5626 Douglas Ave, Des Moines, IA 50310
Reviews
01/08/2015
Provided by YP.comI agree with Annielue about this business and wished I had seen her review before I started working for them - or I wouldn't have taken the position. They not only have been rude to employees, but I have also seen how rude that they have been to residents. When a resident asked for help or assistance, it was as if they had to go out of their way to help them. Isn't that what they are there for? Everything Annielue wrote is true, however, she left a couple of things out. First of all, this is supposed to be a hotel (extended stay) and isn't treated like one. At any other motel, you wouldn't hear a lot of noise, however, here you hear families screaming and running up and down the halls at all areas of the night. And the other problem is that they don't want to fix any problems here. We have mentioned to them over the last few months that we need certain things done and they still aren't fixed. They are always finding something 'better' to do. I would advise anybody who needed to stay at a motel, to go elsewhere. Even if their prices are a little higher, it would be worth it.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 515-278-9816
Phone: 515-270-4813
- Brands
- None
- Payment method
- amex, discover, master card, visa
- Neighborhood
- Merle Hay
- AKA
American Inn LLC
- Other Link
- Categories
- Bed & Breakfast & Inns, Hotels, Lodging