CVS Pharmacy

Write a Review515-288-1316

While I was waiting for my normal monthly prescription.. my 4 yr old son had a candy bar and drink he took a bite and drink of while waiting. When I left I tealized I didnt have any more money on me and was upfront with them about what happened.. very honest and stated I WOULD be back as soon I could to pay for it. About $5 in merchandise. Well.. the cashier was ok with it but one of the managers walked over and started being rude about it. I told her they had ALL my info in the pharmacy and I would be back to pay as soon I could..she said ok. Well my son and I left to get money. Come back around an hour n half later, and she starts yelling at me in front of customers and my little boy that she called the COPS and wed have to call them back since she tried pressing charges. Apparently we took 'too long' to come back and pay for $5 in merchandise my son took a bite of. I couldnt believe how unproffesional this blonde manager was to us. I felt embarassed and ashamed she treated me and my little boy so bad over something we agreed we would come back and pay for and we followed thru. The police laughed and said they couldnt believe what happened and they never had that happen before. She tried to press charges over it. Im still in shock..and remembering her yelling so unprofessionally at us when we returned to pay as promised that she called the cops. My little boy is still asking me if we are going to jail. Such a rude disgrace for a manager. I woukd never come here again.

This is a terrible store, the staff is rude, impatient and lied to me about my medicine and made me drive from south east 14th street to Merle hay and Hickman, when they had the medicine the whole time, the pharmacist manager didn't counsel me on my medication when I had pneumonia, didn't get better, called Corporate and she didn't even get in trouble for it, worst store ever I advise no one goes here.