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Reviews

09/01/2016

Professional and Courteous Service

Took my car in for a bumper replacement. Service was top notch! Repairs were done quickly and in the time frame given!

07/19/2016

Great folks to deal with...

The really great guys at Scotty's on University have done wonders for me twice. First time I took my 2010 EVO X by the shop and they helped me with a terrific paint and pin-stripe scheme that made my EVO stand tall. Recently they helped me avoid hassles with the insurance company by giving me a terrific estimate AND speedy service on my 2016 Mustang. They will have my kudos and my business for years to come.

03/18/2015

Scotty's on University-I have never experiened such great service

I think most people can imagine what a 17 year old boys car looks like on the outside as well as on the inside. My son had a small dent on the front bumper of his Tahoe. We decided to have it fixed. When I drove the car to the shop, I was totally embarrassed by all of the clothes, trash, books and soccer gear that was thrown all over the back seat. The Tahoe was with the body shop for a day and a half and when we picked it up, it looked fabulous. The bumper was perfect and the car was so clean. I got in the car and drove off and then I saw the funniest thing ever. I looked in the back seat of my son's car and it was spotless. There were 3 perfect stacks in the back seat. One stack had all of his books, homework and binders. The second stack was all of his soccer gear. The third stack was all of his clothes perfectly folded. I laughed all the way home. This is service above and beyond what was expected. Thank you to the best body shop in town. I have never seen this truck look so great. I took at picture and I wish I could upload it.

10/18/2014

Came back for same great service

I had 2 instances where I needed body work done as a result of a deer hit. This was almost 2 years ago. I just recently went back to the University location to have something looked at in the repaired area. Turns out the problem was not related to the work done previously, but the shop took the car in and repaired what was needed at no charge. Really great service!

08/23/2014

Scotty's Bodyshop

Second time I've taken one of my vehicles downtown to Scotty's, both times now I have gotten my trucks back fixed,fresh, & ready to go with lifetime warrentys of the work done!! Wouldn't take mine any other place.. Great shop!

01/25/2014

Excellent Customer Service and Repair

Our Milan was heavily damaged in the rear and Scotty"s made it look like new! Excellent customer service and superior work. Thank you.

01/17/2014

Won't disappoint

Can't say enough good things about the service and quality of work at Scotty's! Fast, friendly and always accommodating. Highly recommend to anyone!!

12/16/2013

Great job, great service

Our 2013 Lexus has been in twice this year. Courteous, fast, excellent work. We are quickly recognized as repeat customers. Happy to recommend them.

12/13/2013

Great Job

My grandson was in an accident with our car. Scotty's dealt directly with the insurance company for the repairs. We received the car back earlier than was promised. And the car looked like it was a brand new car. The work was excellent quality and the customer service was out of this world.

12/03/2013

Car Repair

I just got my daughter's car repaired at Scotty's. I have been taking my cars there for years and they are a great group of folks. I normally use the downtown location but went to University this time. It's easier to park and closer for me. The people were just as nice as the downtown location and they do a great job of keeping you updated on the status of the repair. I always go to Scotty's because a few years ago I had a dig in the cornor of my bumper and they said they might be able to pop it out if they applied some heat to it. They did that and charged me nothing so now I'm a permanent customer. I got their name from a friend who had the same experience. I love it when a small locally owned business does a great job and we have a forum like this where we can brag them up. Sharon Presnall

11/22/2013

Stephanie Mattison

I had a car accident, it was raining and i lost control of my car doing 60mph. Scotty did a great job with everything that needed to be done to my toyota (and it was alot) I had a head trama, they helped me with car rental and so much more,they even cleaned my car in the inside after the accident, they where they most amazing body shop ever.

11/21/2013

Conversion van vs low parking ramp ceiling

When our conversion van roof collided with a parking ramp ceiling, the crunch was gut-wrenching!!! You could plainly see the exposed interior! Scotty's Auto Body techs were so reassuring that anything inside would be checked out as well as making the outside of the "eggshell" look like new. Wow! It came home looking like new, the whole van!!! It was all polished up so shiny, and clearly showed the care they had given to make it right!!! Thanks, everybody!

11/07/2013

Great Job & Excellent Customer Service

I got backed into at a parking lot. I didn't have to keep after them to let me know when my car would be done because they always called to keep me updated.Scotty's had the insurance adjuster come out and do an estimate. I asked them to fix a broken tail light and broken antenna that was unrelated to the accident. They fixed the dent from the accident and the other repairs. It was quick and affordable. If I need work in the future I will go to Scotty's

10/31/2013

Scotty AUTO BODY

SCOTTY'S AUTO BODY REPAIR MY CAR. LOOKS BETTER THEN NEW... FRIENDLY SERVICE WITH A SMILE.

09/23/2013

Great service

They did an outstanding job repairing the rear-end damage I received from being, well, rear-ended. They called me with updates periodically, and ended up taking $100 off of the original bill and detailing my car for free, due to it taking a couple of days longer than they'd expected. I would recommend them anytime.

09/20/2013

auto repair

I had an incident where I was backing out of my garage and tore the mirror off the side of my car. It was a very unfortunate incident and i was worried about how to get it fixed and how much it was going to cost....i was referred to Scotty's on ingersol by a co worker and was amazed. I could not say anything better about the cutomer service and friendliness of the staff. They did great work and were very quick to get my car fixed. I was also surprised at the estimate...much better than other quotes I had received.

08/30/2013

Highly Recommend!

I had an incident where yellow paint used to stripe highways splattered the front of my car and windshield. From the time I got the estimate to getting my finished car back was about 11 days (they had the car to work on for five of those days). The staff there helped me work through the insurance company more quickly, arranged a rental car for me, and even gave me rides to work and to the airport. Very friendly and caring staff who understand the inconvenience of being without your car. The quality of the work was excellent and my nearly eight-year-old car looks almost new!

03/07/2013

The most convenient, easiest car repair ever.

I had by car backed into in my parking lot and had a fair amount of damage done. I took it into Scott's on Linden Ave just because it was close and I didn't know anywhere else to go. I was very pleasantly surprised. I had quote in hand within 5 minutes of arriving at the shop. They were all extremely kind, and accommodating to everything that I needed or asked them about. I found out they were a progressive "preferred shop" and once I got a case number they handled everything else. Scotty's told me to tell progressive I had an appointment with them at whatever time worked for me and they would work around my schedule to get my car fixed. I did just that and they were super great about everything. I dropped my car off on Monday at noon and they told me it would probably be the end of the week before I would be finished, but once again, the exceeded expectations and were done by the end of the work day on Wednesday. Not only was my car repaired, but it was also detailed inside and out. My car hadn't looked that good in years. Scotty's has definitely earned my repeat business and I wouldn't hesitate to refer everyone I know to have their car repaired there.

10/19/2012

The BEST customer service, not just a paycheck!

I will not go anywhere else! The customer service was above and beyond exceptional. They took care of everything. I made an appointment, gave them the insurance information, and that's it. They took care of it all. They explained everything simple and to the point and they had the rental car waiting for me when i dropped my truck off for repair. They are the ONLY body shop I've been to, that I have felt like they treated me like a person, not a paycheck. They did a great job!!

07/09/2012

Amazing service!

Our truck was backed into on the street leaving HUGE dent in the bed of our truck. Of course, no one left a love not with insurance information or a telephone number. Brought the truck to Scotty's on University and Curtis helped me get it all figured out! He made sure that my insurance was notified and taken care of and since we would need a rental car he had one waiting for me so that I didn't have to wait or go without a vehical. Got the truck back today and it is beautiful! They did an amazing job, the craftsmanship is perfect! THey had to replace a side panel, and repaint the whole side and blend it to make it work with the rest of the truck. They even found and put on the decal that got dented. The service was curtious, friendly and helpful. The owner, Scotty, was there and made sure that all my needs were met! Definaly would send anyone there and will continue to go there with any future needs. They were honest and got the job done!

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 515-246-8374

Payment method
discover, amex, master card, visa, cash, check, debit
AKA

Scotty's Body Shop Inc

Categories
Automobile Body Repairing & Painting, Automobile Customizing
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