Pizza Hut

Write a Review972-223-2100

CLOSED NOW - Opens at 10:30am

This location seems to always mess up my order every time I order. I finally stopped using this place for a while but I do love Pizza Hut pizza so I gave it another try. I ordered 3 pizza's & again my order was incorrect on the toppings. I showed their ticket to the store associate and she said you are right & then called the Manager to the front - Manager told me it would take 15 minutes to remake the pizza however I had company at my house so I did not want to wait. I asked if I could get a discount on my next order and she informed me that they don't give discounts or credits that the only options was to remake the pizza or take the screwed up pizza. I asked for the corporate number and she wrote down a number but told me that it would come back to her and I would get the same answer. TOTALLY NOT ACCEPTABLE. So I called the number she provided and it went to the national Order department. Now she pissed me off. This Manager is a joke - she should be fired for her customer service.

2 burned/cold pizzas were delivered in 1 night. The positive thing was that after I finally got in the car and drove there, they gave me a fresh pizza and a voucher for a free one next time.