Serving Dothan AL, Serving Enterprise AL, Serving Ozark AL, Serving Ft. Ruker AL.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

VB
Vanessa B.

11/10/2014

Provided by YP.com

Ugh!!!! I am so mad!!!!! Spent $300 dollars last month on tires, was told that they were insured and all that... So my tire went flat over the weekend and the place was closed so I kept air in it best I could until I could get there today. I have never had a problem with Jim Whaley Tires before so I didn't expect there to be one today. Oh how wrong I was!



Apparently what they told me it covers was not true. Apparently it doesn't really cover if the tire goes flat on you for things out of your control even though when I purchased the thing they said it covered everything except if my alignment was off, which I also had done that day so its not. So, I spent $150 dollars on a tire that I got a months worth of use out of.

So to try and appease me, they gave me a USED tire that wasn't really the right size. There was a reason I paid so much for tires. I'm on the road too much to be messing with replacing used tires every other month!



I was so mad that my husband told me to go sit in the car before I did something I would regret. Not that I think I would really regret it. That is all BS and they all knew it. They just wanted more of my money.



I guess I should know better than to trust anyone's integrity any more.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
  • Wheel Alignment, Wheel Balance, Tire Repair, Tire Rotation, Shocks and Struts, Disc Brake Service, Oil, Lube, and Filter, Computerized Engine Analysis, Transmission Maintenance, Cooling System Maintenance, Belts and Hose Inspection, Batteries, Heating Air Conditioning.
Brands
BF Goodrich, Michelin, Riken., Uniroyal
Payment method
amex, discover, master card, visa
Category
Tire Dealers
Suggest an Edit