American Shingle

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This company may work with you and your insurance to get a roof replacement but how long are you willing to wait to get a new roof?



We signed the contract and everything sounded great. They met with my insurance and my roof was approved for replacement. The insurance person wrote me a check when he was at my house for the inspection. 2 days later the American Shingle guy was there to pick up the check and for us to pick out the new roof. That was on April 22, 2010.



We still have no roof and all the calls I make to the American Shingle "customer service" line are either disconnected or they have no information. My sales person is no longer employed by the company. They have moved my installation date 3 times now.



In the time I have been waiting the Better Business Bureau rating for American Shingle has gone from a C to a F.



I am afraid that we will never get our money back to replace our roof. I have asked for the money back but they want to charge me a 10% refund fee. That is not acceptable.



Stay away from this company. In our neighborhood 3 homes had roofs approved by insurance and none of the 3 of us have new roofs yet, almost 4 months later.