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Reviews

HS
Hs S.

02/27/2014

Provided by YP.com

These apartments have mold and the management is in denial of the risk their units are imposing on the public.

Stay away and find another complex. They do not do repairs in a timely manner.

Mold in units located off Arbor Parkway is just spray painted over and they re-rent them out to another family.

Danny at the management office is clueless to the mold issue. Black rings in your toliet he will state is hard water, that re appears and eventually small black mold spots take over the your faucets. Black mold was around both bathroom tubs. Management even when given notice of this ignored problem. Complex tends to overlook your maintenance request but will evict you if you challenge them fixing the problem. Complex is losing rent value. Quality is low. Trash pickup poor. STAY AWAY....

R
rpetry

09/05/2013

Provided by YP.com

The only reason I give this place two stars is because they are decent apartments even if they are a little worn. That being said....

I was cosigned on a lease with my father-in-law because his credit wasn't good enough to secure a decent place on his own. I own a home of my own and was not living in this apartment in any fashion for any amount of time, yet when he passed away earlier this year Wesley Pond decided to charge me with an early termination fee since the lease had not yet run out.

I contacted the Douglasville location rental office and told them of my concerns over this fee. I was told that they would check into it and would get in contact with me soon. A week goes by and I hear nothing, so I try to call. My message was politely taken and, I assume, ignored since I was never called back. I quickly discovered that if I wanted to speak to the manager I would have to take time out of my day and make a special trip to their office because every time I called he had "Just stepped out" and would call me back, which would never happen. After a few months of being told "we're looking into it" and "I haven't heard anything back from them yet" I received a call from a debt collection agency telling me that it had been turned over to them. After freaking out and being rude to the collections agent, I called back the next day and apologized and began the process of disputing the charge. After another few months of back and forth communications, I was told that their decision still stood and would be required to pay the fee or have it go on my credit report.

While I understand that I’m cosigned on the lease, it is not as if my father-in-law just decided to leave and go somewhere else. He died. If he had decided to just walk away I would have paid the fines with no question but I hardly think it is fair or reasonable to charge me with an early termination fee considering the circumstances.

I find it disgusting to think that this company finds it appropriate to take advantage of the death of a family member just so they can add a few more dollars to their pocket.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

fax number: 404-745-0007

Payment method
check, cash, all major credit cards
Amenities
Pool Fitness center Tennis Courts Business Center Conference Room Nature Trail Fishing Picnic Area Playground
Languages
English, Spanish
Categories
Apartments, Apartment Finder & Rental Service, Real Estate Rental Service
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