Colonial Motors Inc

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CLOSED NOW - Opens at 8:00am

Sold a car to me with no oil in it, blown headgasket and dry rotted tires. Had the car for 3 days and called to complain. They were talking about doing a trade in for a different car (probably a similarly crappy one they would mark up and make me pay the difference) never heard back from them.

DO NOT BUY A CAR HERE! We went to the Camden "dealership". First, their advertised online price was wrong. They wanted to charge us an extra $500. We were all set to buy the car but requested that we take it to our own mechanic first. The engine light was on but they assured us they would take care of whatever was wrong and they guaranteed it would pass inspection. Kim said they had "Nothing to hide". Well our mechanic sure had a lot to say! First, they spray paint everything so the car looks clean (no rust) and well taken care of. Spray paint hides a lot! Besides the $500+ that was related to the check engine light, the exhaust had leaks, the windshield had a chip, the taillight had a hole, the muffler heat shield was rusted off, the axle was on it's way out (bad CV joint) and that was only after 10 minutes of looking at it. They were completely unwilling to work with us on price and we were told that out mechanic "wanted to find things wrong to make us happy". I won't ever go back. I don't trust them to sell me a car that doesn't need a lot of work on top of their prices.

Dealt with Kim at their Dover, DE. do not buy from this place. they sell vehicles that are unsafe, will not pass inspection, and they misrepresent on the internet. I even specifically asked if there was anything wrong with the vehicle, they lied straight to my face and said there was nothing wrong. Within the 24 hrs after I purchased the vehicle, I discovered that the tires were dry rotted, and worn, power door actuators need replaced, several wiring issues, no coolant was in the engine, i mean NONE, mirror was cracked upon arrival, they said they'd take $50 off... but then also reduced my trade value by $50, so they took nothing off.. Liars, Thieves, scammers.. Unwilling to even SPLIT the cost of fixing the items, offered nothing.. They put my family at risk, keep in mind, I was a CASH buyer too. I did not need to utilize their buy-here pay-here financing, i did not NEED to buy a vehicle from them. My trade was super clean, as described, and everything was in 100% working order, like KIM RYAN told me the denali I purchased was.. Dishonest, pathetic customer service.. horrible.



Been two weeks, no title still. absolutely no help, had to dump more, and more $$ into the vehicle they lied to me about and told me had nothing wrong with it. horrendous..



I am in the same line of work, and we NEVER treat our customers like this..