Pugh's Service
728 Dover Leipsic Rd, Dover, DE 19901
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05/26/2016
Provided by YP.comVery rude. Bad customer service. Will never go back. These people will leave you on hold for over 30 minutes and never check back. Laughed at me when I called to check on the status my lawn mower. I would rather buy a new one then deal with these people.
11/11/2014
Provided by YPmobileAwful place. Very rude owners. Avoid this place. There attitude makes me realize that don't want or deserve your business
10/20/2014
Provided by YP.comI am writing this review for my 69 year old father. He is retired and lives on a fixed income. He has a 5 acre yard which is keeps looking like a golf course. He recently purchased a $150 part for his tractor from Pugh's. Turns out it was the wrong part, too big. He asked to return it, still in the original package, unopened. He offered to pay the shipping and restock fee. The manager/owner Ms. Patty Pugh refused. Their return policy, which is posted, states at managements discretion. Now the part that really angers me is, she offered to take the part back for 50% off, if he where to purchase, for $200, the entire assembly piece which is more than he needed. So for $275, he could have his part to fix his tractor. My father has frequented this business for years. Needless to say, he will no longer. Ms. Pugh, nice job of taking care of your customers.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon Closed Tue - Fri: Sat - Sun Closed - Extra Phones
Fax: 302-678-2670
TollFree: 800-676-4231
Phone: 302-678-2408
- Services/Products
- Automotive Service & Repair (including computer diagnostic & analyses, brakes, tires, tune-ups, emissions & more); Sales & Service of Lawn & Garden Equipment Service of Golf Carts & ATV's
- Brands
- Bad Boy, Briggs & Stratton, Echo, Kohler, Lawn Boy, Tecumseh, Toro
- Payment method
- visa, mastercard, discover, amex, debit, check
- Location
- Located at 728 Dover Leipsic Road behind Pizza Hut and across the street from Home Depot.
- Amenities
- We offer pick-up & delivery of your lawn-garden equipment and/or golf carts/ATV's
- Associations
- Better Business Bureau of Delaware, Central Delaware Chamber of Commerce
- Other Link
- Categories
- Snow Removal Service, Auto Engine Rebuilding, Auto Repair & Service, Auto Transmission, Automotive Tune Up Service, Lawn & Garden Equipment & Supplies, Lawn & Garden Equipment & Supplies-Wholesale & Manufacturers, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Outdoor Power Equipment-Sales & Repair, Towing, Tractor Repair & Service, Trailers-Repair & Service, Utility Vehicles-Sports & ATV's
- Other Information
Wheelchair Accessible: Yes