The UPS Store

Write a Review302-346-1010

OPEN NOW - Closes at 3:00pm

Use them frequently. Always friendly and professional
#Very Professional

The store packs everything in their own boxes. Went there to return 2 EZ pass units and asked for a way to track it. The young lady immediately walked over and put the two units into a box that was 5 times bigger then the units. When I asked why she said I didn't say not to use a box. Then the other lady stated we are responsible for everything they ship. I had this same situation a year ago December, where they repacked a box I packed into one of their's. I thought I would try them again, with this package. This is my last trip to them.

NEXT DAY DELIVERY NOT GUARANTEED!!! I had to mail a very important document for travel to California. I choose the UPS NEXT DAY AIR EARLY AM they have offer which guarantee delivery by 0800 monday. They definitely failed. I called UPS customer service and they have no information regarding my package. I called the store and they said they needed to speak to the sender (which is my friend). My friend went to the store and they have no idea what happened to the document. DO NOT GO TO THIS STORE EVER! I REPEAT DO NOT GO TO THIS STORE!!! They charged $101.31 for the guaranteed service and they somehow don't know what happened to my package. The store clerks also gave us different information from what UPS customer service was telling us. So I don't know who to believe. I STILL DONT HAVE MY PACKAGE!!!! #REALLYPISSEDOFFCUSTOMER!!!