VCA Dover Animal Hospital

Write a Review302-674-1515

CLOSED NOW - Closed

They are very friendly and compassionate to help you. They helped even when our normal vet wouldn't , I can't say enough for them
James

These are just sales people. They do not care about your animal. I went there with my pet and they told me I have to do this or he will die and forced me to spend 2000$ on something that passes naturally! They tried to have me hospitalize my baby over night so I would take him to a different clinic and raise that to another 500$. My pet left there looking worse than when he got in. I am never going there again and I will never allow any of my friends to take their pets there either!!!!!

Let me just say that they are very fast. I needed my dog to be seen THAT day and I had an appointment down 45 minutes later (could have been 30 minutes but chose the latter) Their front desk was friendly and welcoming.

The only issue I had, and it's an issue where I am VERY hesitant to go back is the tech handled my dog very roughly. When the tech entered the room my dog greeted her kindly and was oh so excited to see her! That excitement quickly turned to fear as the tech handled my dog as if she could bite at any second. My dog has ALWAYS been very easily handled during exams by other techs and never fought but this tech seriously brought out the worse in my dog. She became fearful very quick.



I will say that I was very pleased with their quick work when my dog had the allergic reaction of her vaccine as I was walking out the front door. They brought her back immediately and went to work on her. They also allowed us to stay in the room with her for a good hour until she became alert again and we felt comfortable taking her home.



I'm just really skeptical taking her back because of that one person. She lacked warmth and compassion. She was not comforting AT ALL when we were afraid our dog was dying. She was ice cold, and straight forward. No warmth or comfort in her voice. No baby talking the dog and making the dog feel comfortable. This is the first time my dog has EVER fought with a technician. My dog normally enjoys her vet visits but the entire visit she was afraid and I felt guilty for that.



Another thing is they really like to push extra services as much as possible. If an opportunity came up to sale something they were on it like white on rice.



Will I go there again? Honestly, I don't think I will be making this place my normal vet.



And I am in no way, shape, or form basing my review on my dogs allergic reaction to her vaccine as that would have most likely happened anywhere. I am basing my review on the employees and how I felt throughout the initial exam. Like I said, everyone was nice and I just happened to get the cold vet tech. I hope not all the vet techs are as chilling as the one I had.

A top notch animal hospital. The doctors and staff are friendly and knowledgeable but more importantly my cats seem to like them. They have extended hours which is nice for the those working and seperate waiting rooms for the cats and dogs.

Love the facility, the staff and doctors are genuine and will explain every step of taking care of your pet. They don't judge you, they actually applaud you for taking care of your pets. The senior doctor has been there for years and is great at everything and is known in the area for the best doctor to do surgery. I have gone to other doctors and he's the BEST. The staff is caring and shows nothing but love to every pet that comes in. I will recommend this facility to everyone that I know.

Highly Recommend! My pooch's paws have never looked so good!

Use Caution. The Vet technicians are very friendly, but the rest of the staff can be very rude. While they do show you the prices before they treat your animal ( a good thing), they often go a round-a-bout way to treat which ends up costing more. One of the vets was VERY rough handling my dog, and when I mentioned it, treated me as though i were an idiot. Love the vet tech's, love the groomer.... beware of doctors.