Dowagiac IT3

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I sent in a touch screen laptop with a broken hard drive. I got back a fixed hard drive but the computer was downgraded from windows 10 to windows 7 when it originally had windows 8.1 installed on it when I bought it NEW AND my touch screen DOES not work. Instead of them correcting their mistakes, they are calling me a liar. Saying that my laptop was never touch screen! It's so simple to find out if it is or not by looking up the model numbers etc on the back but they are not smart enough to do that. Had to get the police involved and now will have to pay 100+ to get it fixed. Avoid this place

Wow thanks for cleaning my computer and informing me that if Microsoft calls me there a fake technician. trying to ransom me for my money.

You guys are good information. Thanks Jeremy, Brian, and Will.

Thanks Dowagiac it3 for fixing my computer. It works great , just like i got it when it was new. Removed the fake microsoft technician virus from my machine. :)

No thank you for keeping it local! Cleaned The viruses off my computer and hooked me up with office 2010. And i love avast way better than mcafee, thanks to all of you!!!

Thanking my wonderful pals at it3. Thank you for saving my data. You guys are a lifesaver thought i lost my pictures. :)

Thanks for building me my gaming dream!!! I never thought a thousand dollars would build me a gaming beast like this. Thank you DowagiacIT3 For keeping it local.

Im an old man cant drive no more. these guys went out of there way to pick up my wifes computer in kalamazoo. Cleaned it up and brought it back. Didnt charge me for gas either. Thanks Dowagiac IT3.

We have come a very long way in 3 years. We fix 100's of computers and give each one special care. I personally love this company, and all our loyal customers. 269-462-9040 We love you Michiana.

This Company helped me retrieve high priority files. I thought i lost everything. And not to mention i dropped two laptops off with viruses. When i got them back they ran like new. :)

I never received a call back. Not even from the owner when he said he would find out what was going on and call me back. Terrible business operations.

Took my computer in to have screen replaced, and when I got my computer back it will not turn on...it has been three weeks now and they keep making up excuses as to why they cannot or haven't been to pick my computer up... There was nothing wrong with it other than the screen needing to be replaced which cost me $130 and they messed up my power button in the process.... Very poor costumer service in my opinion... Will not go back to them