Michiana Fence

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Very poor customer service by owner (?) Brian. I made an appt for him to estimate a fence at my house. He didn't show up and after I called their office he called to apologize, claiming they were backed up with a big job in Indiana and hadn't been doing a good job with customer communication. We rescheduled for the next week. 10 minutes before the appt Brian called to say they weren't taking on any new projects since they were so busy. When I told him that would have been fine if he had told me that to begin with instead of making me waste two days waiting at my house for him to come, he said he was focusing on his customers who had "put down money" on projects. Apparently he didn't like hearing that my time had value and I was irritated to wait at home twice for him and to be strung along for two weeks, because he hung up on me! Don't bother - there are too many other businesses out there who do respect other people's time.

I couldn't be more please with the quality of work and the customer service I received. They were extremely courteous and accommodating. I would recommend this company to anyone!

Does not use enough concrete! I had a fence built in 2007. It was leaning by 2012. Tried to tell me some BS about soil type etc...well they're the expert! They should've built the fence to last longer. The post the gate attaches to could move 2 feet in either direction by 2009. I had to add more concrete and fix that post.